Dentist Reputation Managemet

“It takes hundreds of good deeds to build a good reputation, and only one bad one to lose it”- Benjamin Franklin.

Even the best organisations and hospitals will have the odd disgruntled patient, employee or another stakeholder. Unfortunately, this is the nature of being in the health service industry. Notwithstanding, with the conception of the internet, these disgruntled stakeholders can air their viewpoints. Even considerably than ever before, whether their remarks are genuine or not.

A majority of dental practices still seem to keep their heads in the sand when it comes to online reputation management. Certain practices do not quite understand that it’s better to be proactive and maintain your reputation before undergoing negativity, which will very much melt the blow, in comparison to panicking. It is becoming a significant issue after the event. Be prepared in advance!